Usage and Features of NovaMagik Products
Should I combine it with other household product brands?
NO, all NovaMagik products only require a small amount of water to accomplish all your household chores.
Which NovaMagik product should I use for dusting?
All NovaMagik products are suitable for dusting your living spaces.
How to achieve the best results?
Use a small amount of water during use and wash thoroughly after use. Combine with the IAN Rag for optimal results.
How can I maintain my products?
Simply use water to rinse after each use, wring out, and let dry. For a simple cleaning, wash your hands with your soap and at the same time clean your rag.
Is there any danger to my health?
NO, NovaMagik products contain no chemicals, only use water. Hence, they are safe for your eyes, skin, children, and pets! No need to use gloves or a mask.
On which surfaces can I use NovaMagik products?
NovaMagik products can be used on all surfaces such as wood, faux finish, ceramic, chrome, stainless steel, shoes, walls and floors, clothing, mirrors, glass, car body, leather, swimming pools, spas, showers, toilets, sinks, baths, and fireplace glass.
Do the colors of the different products give them different characteristics?
NON, peu importe sa couleur, sa performance reste la même.
Do I need to replace my NovaMagik products often?
NO, all our products are durable. Even if the color changes, their performance remains the same.
How can I purchase NovaMagik products?
All our products are available online and will be delivered to you anywhere in Canada.
Can I clean my NovaMagik products in the washing machine?
YES, NovaMagik products are machine washable but NOT the ALYAH sponge.
Recommendation: Avoid the dryer, as NovaMagik products may shrink
How do these cleaning cloths work exactly?
Simply, ——Wet the cloth with a bit of water, then wring it out. No need to combine with other products!
Do they need to be wet only with water to be effective?
Yes,
—-simply a bit of water and wring it out, then start cleaning everything!
Tip:
Try cleaning a mirror and a window for your first experience!
A) Start by “wetting” the cloth with “a bit of water”
B) Wring out the cloth
C) Clean the mirror or the window
D) Wait without wiping and the water disappears!
Start cleaning, without effort, without products, simply with a bit of water and watch the miracle in front of you!
Are they safe for delicate surfaces like TV screens, wooden furniture, and appliances?
YES, 100%
——- The 3D weave of the cloths ensures:
1 – Soft to the touch
2 – Traps dust and dirt
So NO RISK of scratches on any surfaces! Often using them rejuvenates your surfaces!
What materials are Novamagik products made from?
Novamagik makes its products using plant residues left by nature.
How long do these cloths generally last before needing to be replaced?
A loooong time!!!
If your cloths are stained or have holes, use them for cleaning the toilet, shoes, floors, or car! Their effectiveness remains the same, even if their appearance changes!
Are these cleaning cloths compostable or recyclable at the end of their useful life?
Yes,
—– they are fully compostable. Thanks to their natural materials, they can decompose and return to the earth without leaving harmful residues.
How should I wash or maintain these cloths to maximize their durability?
Simply,
——- use your hand soap
—— After use, clean the cloth with your hand soap, rinse, and let it dry. You can also put it in the washer and dryer at your discretion.
Are these cloths effective against all types of dirt, including grease and oils?
Yes,
—— All Novamagik products clean everything!
BUT each product has a primary function. If you want more information, don’t hesitate to write to us at info@novamagik.com.
Do you offer a warranty or a return policy if the product does not meet my expectations?
——— What are your expectations?
You can check our return policies at https://novamagik.com/politique-de-remboursement/.
What are the differences between your cleaning cloths and traditional cloths in terms of cleaning effectiveness?
| Traditional | Novamagik | |
|---|---|---|
| Use of product | Yes | No |
| Time | 100% | -50% |
| Force | Yes – 100% | No 20% |
| Durable | No | Yes |
| Danger | Yes – combined with products | No – only with water |
| Simple, easy, and effective | No | Yes |
| Odor | Yes | No |
What are the differences between your cleaning cloths and traditional cloths in terms of environmental impact?
| Traditionnel | Novamagik | |
|---|---|---|
| Utilisation de produit | oui | Non |
| Contamination eaux usées | oui | Non |
| Durable | Non | Oui |
| Déchet plastique | Oui | Non |
| Déchets papier | Oui | Non |
Why do you use hair in the manufacturing of one of your cloths?
Hair is durable, highly resistant, and effectively captures oil and grease.
Why is the price of a cloth $25? What justifies this cost compared to cheaper traditional cloths?
| EXEMPLE NETTOYAGE DE FENÊTRES | Traditionnel | Novamagik | |
|---|---|---|---|
| Prix du chiffon | 2 chiffons x lavage | 4$ x 24 chiffons | 25$ |
| Utilisation de l’eau (quantité) | 100 litres par jour pour un an | 25 litres x 12 mois | 0.5 litres x 12 mois |
| Papier essuie-tout | 2 rouleaux x lavage | 3$ x 24 rouleaux | 0$ |
| Spray pour nettoyer | 1/2 bouteille par mois | 6 x 8 = 48$ | 0$ |
| TOTAL | 220$ | 25$ |
This is just for windows; imagine the shower, appliances, television!
Are there discounts available for purchasing multiple cloths at once?
Yes, 100%.
Does the price of $25 include shipping costs, or are there additional costs?
No.
Is there a loyalty program or discounts for repeat purchases that could help mitigate the initial high cost?
Yes, of course!
Is the price different if I buy directly on your site compared to other online selling platforms?
No,
——- Novamagik products are only available on our website. Additionally, this allows us to offer you the best possible customer service and direct access to our exclusive offers.
Do I need to regularly rinse the cloths with water during use?
No,
—— Novamagik products are designed to trap dirt and dust, allowing you to complete your household tasks quickly using very little water!
What are the main uses of each product?
| Products | Main Use | Surfaces |
|---|---|---|
| IAN | Renew surfaces | TV screens, wooden furniture, glasses, computer and laptop screens, … ALL |
| RYAN | Very dirty surfaces | Exterior windows, car surfaces, … ALL |
| ALYAH | Erase | Silverware, greasy pool and spa rims, limescale, glass, plastic, … ALL |
| VINA | Soap – remove oil and grease | Kitchen surfaces, pots, plates, … ALL |
Combine Novamagik products for maximum results!
Is it preferable to have all 4 Novamagik products available?
Yes,
—– each product has primary uses to maximize cleaning.
Tip:
Renew
| IAN | RYAN | VINA | ALYAH | |
|---|---|---|---|---|
| SURFACES | ||||
| Exterior windows | X | X | ||
| Car | X | X | ||
| Kitchen hood | X | X | ||
| Oven plate | X | X | ||
| Wood floor | X | X | ||
| Ceramic | X | X | ||
| Pool | X | X | ||
| Silverware | X | |||
| Spa | X | X | ||
| Plastic | X | X | ||
| Limescale | X | X | ||
| Dishes | X | X | ||
| Pot | X | X | ||
| Trivet | X | |||
| Light fixture | X | X | ||
| Chrome | X | X | ||
| Stainless | X | X | ||
| Appliances | X | X | ||
| Bath | X | X | ||
| Kitchen sink | X | X | ||
| Shower glass | X | X | ||
| Very dirty | X | X | ||
| Oil | X | X | ||
| Grease | X | X | ||
| Shiny | X |
Return and Exchange Policies
Can I modify or cancel my order?
Orders can be modified or cancelled as long as they have not yet been shipped. Please contact us quickly at info@novamagik.com and we will do our best to accommodate changes to your order.
What is your return and refund policy?
Les commandes expédiées peuvent faire l’objet d’un remboursement selon les conditions mentionnées et dans un délai de 48 heures suivants la réception du colis.
Can I return or get a refund for promotional products?
NO
Purchase, Promotion, and Delivery
How can I purchase NovaMagik products?
All our products are available online and will be delivered to you anywhere in Canada.
I like your products and would like to buy in bulk for personal use or distribute your products, is it possible?
YES, we are happy to share NovaMagik in large quantities with you. For more information, click on the following link: become a distributor or email us at info@novamagik.com.
How can I view your promotions?
All our promotions will be announced on social media and on our website at www.novamagik.com. Feel free to subscribe to our newsletter to receive our promotions and benefits in advance!